Purchase and Payment Policy
How to Purchase
You can purchase UFACTORY robots in the following ways:
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Order online through our website
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Contact us to arrange alternative payment methods
Payment Methods
We accept the following payment options:
PayPal
Credit Card
Direct Bank Transfer
For other payment methods, please reach out to our sales team — U.S. customers at sales@ufactory.us, all other regions at sales@ufactory.cc.
Invoices
A proforma invoice is available on request. Just note it in your order, or email us — U.S. customers at sales@ufactory.us, all other regions at sales@ufactory.cc.
Order Changes & Cancellation
To modify or cancel your order, please update it through your original purchase channel, or get in touch — U.S. customers at sales@ufactory.us, all other regions at sales@ufactory.cc.
Accessories Purchase
Accessories can be purchased separately.
To ensure compatibility, please include your intended usage or robot model in the order to avoid incorrect purchases.